Once your order is placed with us you will receive a notification and
confirmation email with all your order details. If you receive your
confirmation email that means our system has properly processed your purchase and has pre-authorized your credit card.
After your order has been placed please allow 2-3 business days (excludes holidays) for your order to be fulfilled and sent out. Orders are sent out Monday-Friday. Orders placed on Friday after 3pm will be sent out the following Monday.
INTERNATIONAL ORDERS: We are not responsible for any extra customs fees once your package has left our warehouse.
Brandy Watkins Beauty is not responsible for your package once it has been sent out, please contact USPS or your international carrier with concerns regarding your package.
If there is an issue with your order you will need to contact us within 48 hours at email@example.com.